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Claims · Authorizations · ACORD forms

Insurance runs on fax. Yours can run without the machine.

Claims intake, prior authorizations, subrogation packets, ACORD forms — carriers still want them by fax, and "we never received it" is still their favorite sentence. Send from any device, keep a delivery confirmation for every submission, and search the archive when a claim gets disputed.

Why it matters

The delivery receipt is the point.

In insurance, the question is never just "did you send it" — it's "can you prove when." Every fax through HelpMeFax returns a delivery confirmation the moment the carrier's system accepts the transmission, and archives the document with its receipt. Deadline disputes, claim escalations, E&O documentation: the record is already built, timestamped, and searchable.

Built for insurance workflows

Agencies, adjusters, and policyholders.

Claims submissions

FNOL packets, supporting photos, repair estimates — sent to the carrier's claims fax with proof of delivery.

Prior authorizations

Time-sensitive auth requests go out in minutes, not whenever someone passes the machine.

ACORD & policy forms

Certificates, applications, and change requests faxed straight from the PDF you already have.

Dedicated agency number

A fax number your carriers already know how to use — inbound faxes arrive as PDFs in email, $11.99/mo.

Bulk send for books of business

Subscribers send one document to many recipients at once — renewal notices, carrier updates.

Searchable compliance archive

Every fax with its delivery receipt, filterable by date and recipient — E&O documentation on demand.

FAQ

Insurance faxing questions.

Fax produces a timestamped, point-to-point transmission record that carriers' claims and authorization departments treat as a document of record. Many carrier workflows — claims intake, prior authorizations, subrogation, provider credentialing — still list a fax number as the primary or fastest submission channel.
Yes. Every fax returns a delivery confirmation to your email when the carrier's fax system accepts the transmission, and the fax is archived with its receipt in your dashboard. When a carrier says "we never received it," you have the date, time, page count, and destination number.
Documents are encrypted with 256-bit TLS in transit and AES-256 at rest, and the fax call is a direct transmission to the receiving system — no shared inbox in the middle. The same properties that make fax HIPAA-appropriate for healthcare apply to policyholder PII.
Yes. Dedicated US fax numbers (local or toll-free) are $11.99 per month on any plan. Inbound faxes arrive as PDFs in email with a searchable archive, so ACORD forms and carrier correspondence never sit in a paper tray. Inbound pages are $0.05 each.
A 1-5 page fax is $2.99 flat, with tiered flat rates up to 100 pages. No subscription is required — agencies that fax daily can subscribe to save 10-30% on every fax.

Prove every submission. Skip every machine.

Claims, authorizations, and ACORD forms with delivery receipts. $2.99 for 1–5 pages.