Private Fax. No data sold. No ads. No spam.
Most "free" online fax services have a quiet business model: they're paid in data — yours. HelpMeFax is paid by the customer. That single fact changes everything about how we treat your documents, your metadata, your email address, and your inbox.
The list of things we promise never to do.
Plain English. No legalese.
We don't sell your data.
Your fax documents, your account info, your usage — none of it is shared with advertisers, data brokers, marketing networks, or "partners." Not under any business arrangement, not in aggregate, not anonymized-and-resold. None.
We don't sell metadata.
Recipient numbers, timestamps, page counts, sender info — fax metadata is just as sensitive as the document itself. We use it internally for billing and delivery confirmation, then it ages out on your retention schedule. It never leaves HelpMeFax.
We don't sell your email or contact info.
You give us an email so we can send delivery confirmations and account notices. That email never goes into a mailing-list rental program, never gets handed to "trusted partners," never shows up in someone else's marketing database.
We don't run ads.
No banner ads in the dashboard. No tracking pixels from ad networks. No affiliate links on the cover page of the fax you send to your doctor. Zero advertising, anywhere in the product.
We don't send marketing emails you didn't ask for.
The only emails we send are transactional: delivery confirmations, password resets, billing receipts, security alerts. If we ever launched a newsletter, you'd have to opt in — explicitly, not as a default checkbox.
We don't track you across the web.
No third-party analytics that follow you to other sites. No Facebook pixel, no Google Ads conversion script, no LinkedIn Insight tag. Server logs only — and those age out fast.
The whole business model on one line.
You pay us for faxes. That's it. There is no second revenue stream behind the curtain — no data brokerage, no ad inventory, no affiliate program inside the product.
Pay per fax
Send a fax, pay a flat fee. No subscription required. See pricing.
Monthly subscriptions
Subscribe for a dedicated inbound number, volume discounts, premium cover pages, and longer document retention.
That's it.
No ads. No data sales. No referral commissions. No "freemium tier that monetizes you" play. The price you pay is what funds the service — full stop.
The honest list.
"Privacy first" doesn't mean "no data collection at all" — that's impossible for any service. It means: only what's needed to run the service, kept only as long as needed, never sold.
Account basics
Email, password (hashed — never plaintext). Used for login and transactional email.
Fax documents
Stored encrypted with AES-256, deleted on your retention schedule (30 days to 2 years depending on plan).
Fax metadata
Recipient number, timestamps, page count, delivery outcome. Used for billing and confirmation, retained per your plan.
Billing info
Handled by Stripe. We see the last 4 digits and card type — never the full card number, never the CVV.
Security telemetry
Login IPs, failed-login attempts, suspicious activity flags. Used to keep your account safe, aged out fast.
Server logs
Standard nginx access logs — IP, URL, response code. Rotated and aged out automatically. No third-party shipping.
For the legal-grade detail, see the full privacy policy.
If you're not paying, you're being paid for.
"Free online fax" sites have to make money somehow. The common playbook: stamp an ad on the cover page of every fax you send, harvest your email and resell it to marketing lists, drop tracking pixels into the dashboard, and lock the premium features behind a subscription anyway. Some go further — selling fax metadata to data brokers who aggregate it for healthcare or legal analytics.
We charge for the service. It's a simpler model and a different incentive structure. Your fax is the product we sell to you; you aren't the product we sell to someone else.
Privacy questions, answered straight.
A fax service that respects you.
No ads. No data sales. No spam emails. Just the service you paid for.