HIPAA-Compliant Online Fax for Healthcare.
Send medical records, prescription authorizations, lab results, and patient referrals securely — without a fax machine. Encrypted, audit-logged, and built for the way healthcare actually works.
No credit card required to start. Pay per fax or subscribe for volume discounts.
Fax isn't going away — but the machine should.
Despite the move toward EHRs, fax remains the de facto transport for inter-office communication in US healthcare. CMS-mandated forms, specialist referrals, prior authorizations, and prescription orders still travel by fax because every provider has one — and HIPAA's strict transport rules make it harder to replace than email. The problem isn't fax. The problem is the analog machine, the paper trail, and the privacy risk of a document sitting unattended on an output tray.
Compliance, by design.
We treat patient data the way you do. Every layer of HelpMeFax is built to support the safeguards required for PHI.
AES-256 encryption at rest
Documents stored on encrypted volumes — even our database admins can't read them in the clear.
TLS 1.2+ in transit
Every byte between your browser and our servers is encrypted, including the document upload and the rendered preview.
Audit log of every transmission
Who sent what, when, to which number — exportable for your compliance team.
Configurable retention windows
Match your internal HIPAA document retention policy. From 30 days up to 2 years.
Private SIP backbone
Faxes ride a dedicated SIP trunk to the recipient — no public PSTN exposure in transit.
No paper, no machine
Eliminate the unattended output tray. Faxes arrive as encrypted PDFs in your inbox.
What healthcare teams send.
From solo practices to multi-location clinics, these are the documents moving through HelpMeFax every day.
Patient referrals
Send referral letters and supporting records to specialists in one fax.
Prescription authorizations
Prior auth forms to insurance carriers and pharmacies — encrypted end-to-end.
Lab and imaging results
Receive results from labs as PDFs in your inbox, ready to attach to the patient chart.
Medical records requests
Fulfill ROI requests securely with delivery confirmation and audit trail.
Insurance claims
CMS-1500s, prior auth supporting docs, appeals — fax with confirmation.
Discharge summaries
Send post-visit summaries to PCPs and home health agencies.
Finally, a fax service that just works. I send medical records to specialists weekly and HelpMeFax has never let me down. Fast, reliable, and the audit log makes our compliance officer happy.
Common questions from healthcare teams.
Faxing without the machine — built for healthcare.
Start sending faxes in under a minute. Pay per fax with no monthly commitment, or subscribe for volume discounts and a dedicated number for receiving.